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DMC Partner Resources
Jumpstart your Context guiding experience with this 3-minute training video.
Additional Resources
More resources for DMC partners and guides to downlod
Leading a successful tour involves more than the knowledge you have to share. It involves being an ambassador for Context, being the consummate host, acting as facilitator, group manager, and energizer as well as an engaging knowledge connector.
No expert does a tour in the exact same way as another. And you may even do a tour differently each time as you will respond to the group in front of you and clients will need different methods, different stories, and different materials to hook their minds and support their learning. Building the content of your tour, you should carefully consider your theme and narrative, as well as the learning and engagement methods, approaches, and techniques that you will use.
Due to the restriction of six participants on our walks, fostering a dynamic interaction among attendees becomes a crucial aspect. In contrast to larger groups where a guide or lecturer can simply talk without much concern for group dynamics, our "walking seminars" are designed to be highly interactive.
Our tours have defined themes - the writers of Dublin, trade and commerce of Istanbul, or the making of modern China - but your interests, experiences, and expertise will shape the narrative and the overarching story you tell. So while the theme of your tour is its central topic or main idea, you can think of the narrative as its overarching story. Having a well-thought-out narrative brings focus to your tour, and provides a coherent and connected story that frames clear ideas and key messages
Stories can frame knowledge and ideas so that we offer more than just a series of facts or a list of events.They put facts and events within an engaging and memorable structure
Guidelines for Handling On-the-Ground Issues
At Context, we are committed to ensuring the safety and satisfaction of our clients throughout their travel experiences. To effectively address on-the-ground issues, we have established a clear communication protocol
Providing Client Contact Information:
- We share the client's phone number with our trusted DMC (Destination Management Company) partner, who is responsible for coordinating the on-ground arrangements.
Direct Client Contact 24 Hours Before the Tour:
- 24 hours before the scheduled tour, we send our clients your phone number, enabling direct communication between you and the clients. This direct line of contact ensures quick and efficient communication in case of any last-minute changes or emergencies.
Handling Emergencies:
- In the event of an emergency, you, as the guide, have immediate access to the clients. This direct connection allows you to provide immediate assistance and reassurance during unforeseen situations.
Assistance from Your Agency:
- Should you require assistance or encounter challenges beyond your control, you can reach out to your agency for support.
Collaboration with Context Travel:
- If further assistance is needed, your agency will connect with Context Travel
Questions?
Email us at experts@contexttravel.com